Terms & Conditions

Introduction

Thank you for partnering in our journey of helping the artisans and sustaining the craft, by using the website www.sixyardstory.com, an Internet-based content and e-commerce portal and placing orders for our products, you are bound to the terms and conditions (T&Cs) as given below. www.sixyardstory.com can be referred as SYS in the policies and terms and conditions herein. We reserve the right to modify/ update the stated T&Cs at any time. User/Customer would mean any person accessing or transacting on the website www.sixyardstory.com.

Membership Rules and Eligibility

The website www.sixyardstory.com is available for use by persons who can make legally binding contracts as applicable under law. Persons who are incompetent to contract within the meaning of the Indian Contract Act, 1872, including undischarged insolvents are not qualified to use the website. By placing an order, you confirm that the information you have provided is accurate and true and that you confirm that you are 18 years or above age. If SYS determines that you are below 18 years of age, SYS reserves the right to discontinue a membership and block right of use to the website. SYS will block access to the site for all suspended or discontinued memberships for whatsoever reason.

Account Information and Registration

At Six Yard Story website information will be protected as per the particulars of our Privacy policy. By use of this website you consent that the transactions on the said website are in accordance to the local laws. The information here pertains to any details provided by you during registration, feedback, via email, buying, listing, and log in or during queries sent to us. The responsibility of password and user account and access to the same is sole responsibility of the user. You agree to accept all liabilities with regards to your account and password. We at SYS or any of its associates cannot be held responsible for any loss caused due to misuse of your account or password. All suspicions of misuse of account and/or loss of password should be intimated to us at the earliest. Any reporting of misuse of the account or of password will not hold SYS or any of its associates responsible or accountable for your loss.  In the event of a breach of our security policy, we reserve the right to suspend or terminate an account, without any notice and liability or we may request you change your password.  All the information given by you during registration will be presumed to be true, accurate and complete and you are obligated to update said information to ensure that it is current, as and when required. In the event of any false, inaccurate, incomplete or obsolete information is determined or suspected, SYS reserves the right to suspend or terminate the account, transaction or memberships indefinitely and decline your access to the site. All information provided by you, the user shall be deemed to be correct and SYS shall not be responsible for misrepresentation of any information and consequences arising of the same.

While visiting the website SYS,  you are in communication  with us electronically and by providing a valid phone number, email id you agree  to receive timely communication from us for our current products and new offers through SMS, Emails, Phone calls and any valid mode of communication.

SYS shall not share any of your details apart from its associate partners who would be responsible for fulfilling the requirements of your order.

Cancellation Details

We do understand that you can have a change of mind while picking up one of our pieces, hence you can cancel it within 4 hours of placing the order by sending us an email customercare@sixyardstory.com.

We at SYS reserve the right to reject or cancel an order due to unforeseen circumstances leading to product unavailability, or errors in price details and conditions determined by the credit and fraud avoidance division of the payment gateway provider. www.sixyardstory.com may request additional information from you in such case prior to order acceptance. You will be notified about any cancellation or part of your order is cancelled or if any additional information is necessary to accept your order. If any cancellations are made after your payment is processed, then the amount processed will be refunded back to your card account or payment wallet as the case maybe.

SYS shall not be responsible for any loss or damage caused by the cancellation of order.

Credit Card Details

All the credit card information provided by you during a purchase on the SYS website will be deemed true and accurate and you are expected to agree and confirm the same. You are mandated not to use a credit card/debit card that does not legally belong to you in a transaction with SYS.  You also understand and consent to provide accurate and relevant payment information during a transaction with SYS.

Please note that your debit/credit card details do not reach SYS. Each payment gateway only provides us with a pass, hold or fail message. The credit card/debit card information will not be used or communicated by SYS or our payment gateways with any third parties, except in the event of fraud verification as needed by law enforcing authorities, regulation or court order.SYS will not be held responsible for any credit/debit card fraud. The liability of utilizing a fraudulent credit card lies solely with you and the responsibility to prove otherwise lies entirely on you.

Fraudulent and Declined Transactions

SYS will not be held responsible for or liable in any capacity towards damages or loss due to the decline of authorization for any transaction, either directly or indirectly.

The user while placing the order on SYS uses a payment gateway provided by a third party and user details are shared with only the third party. SYS shall not be held responsible for any loss arising out of the same.

Orders

While as a customer or user may cancel their order within 4 hours after placing the order to avoid any charges. SYS may accept or reject your order due to unforeseen circumstances leading to unavailability of product. Your order confirmation will be intimated to you on the email address that you have provided us. We will confirm order details on the same. We accept an order only after its complete payment has been made and realized at our end. You will be notified of the confirmation of order via the accepted mode of communication within 48 hours of the realization of payment by SYS. SYS reserves the right to cancel any order without liabilities before the order is shipped. All the information and products exhibited, establish an agreement to offer.

For Cash on Delivery orders (COD) and items bought on sale, unfortunately there is no  exchange or returns allowed, each product will be dispatched after proper quality check. Please read our Return and Exchange policy.

Every order you place will abide by the following T&Cs.